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Writer's pictureKim Watson

Solutions for QuickBooks desktop update error 15240


QuickBooks desktop update error 15240
QuickBooks desktop update error 15240

QuickBooks payroll is a renowned service among small and medium-sized business owners. They use it for calculating taxes and releasing their employee salaries on time. The software causes trouble to the users while downloading the updates for the service or the software. QuickBooks desktop update error 15240 appears on the screen, and the update process gets terminated due to internal issues. If you also encountered this error while updating your payroll service, continue reading the blog to find out the causes of its development and the steps to use against it.

Get this issue rectified by a team of QB experts available for your assistance at +1-855-738-2784.

Reasons

You’ll face trouble downloading the payroll updates if the following conditions occur in your QuickBooks-

  • The system clock doesn’t have accurate timings, which breaks the connection to the internet.

  • QuickBooks fails to access the files in the update package due to insufficient folder permissions.

  • QuickBooks isn’t correctly installed on your system, which resulted in damaged program files.

Solutions

The following methods are helpful to counter this payroll error in QuickBooks Desktop-

Solution 1- Fix your system clock and run the software in Admin mode

Payroll update in QuickBooks fails when the software’s connection to the internet breaks. This might happen if your system clock is inaccurate as the servers and websites try to sync the timings with the clock. If there is a discrepancy between the timings, the connection to the Inuit server breaks, which instantly terminates the payroll update process. It would be best if you fixed your system clock using the following steps to prevent such issues again-

  1. Right-click on the clock at your screen’s bottom right.

  2. Select the Adjust date/time option.

  3. In the Date & Time window, you can either select the Set time Automatically option or tap Change below the Set time Manually option.

  4. Close the window after the time is correctly set.

Now, you must use the Administrator mode to run QuickBooks. This helps the software bypass security software restrictions while connecting to the internet and gain access to the system drives to access the update package. Administrator mode also prevents QB processes from being hindered by other PC applications. Use these steps-

  1. Go to the folder containing your QuickBooks files using the file explorer.

  2. Right-click the QuickBooks launch icon inside the folder and select Properties from the options list.

  3. Navigate to the Compatibility tab and mark the Run this program as Administrator checkbox with a single click.

  4. Reopen QuickBooks and download the payroll updates.

If the software develops errors while updating the payroll service, move to the next solution.

Solution 2- Repair QuickBooks using the Quick fix my program tool

QuickBooks might malfunction during payroll updates due to internal glitches or damaged program files. You can take help of the QB tool hub to remove the issues as described in the steps below-

  1. Launch the QB tool hub on the computer and open the Program Problems menu.

  2. Select Quick fix my program in the options list and let the tool repair the software.

  3. Download the payroll updates again after the tool stops.

The issues will be fixed, and the payroll service will update after applying the methods.

Conclusion

This blog is a reference guide to understanding the causes of QuickBooks desktop update error 15240 blocking payroll and software updates. We hope you execute the techniques mentioned in the blog to update payroll in your QuickBooks without problems.

If the error still troubles you while updating the payroll, contact a QB professional at +1-855-738-2784 for assistance.

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