QuickBooks Black and White Screen: Instant Fix

QuickBooks Black and White Screen

Have you ever been working on financial tasks on QuickBooks, and suddenly, the screen turns black and white? It is one of the standard issues faced by the users. The QuickBooks Black and White Screen issue puts the user in posting to restart the system as the ability to see the required data is hindered. Mishandling of this error may lead to potential data visibility issues and disrupt the financial workflow in this article. We'll dive into the possible causes of this error and provide a Simple, straightforward solution to fix it.

However, if you still face any QuickBooks Black and White Screen issues, ring us at +1-855-738-2784 for expert assistance.

What Causes the QB's Screen to Turn Black and White?

This particular issue may result from systemic topics or related to the QuickBooks application. Here are a few reasons why QuickBooks turns black and white.

1. Issue with Data Files QBW.INI: The black-and-white screen issue may be caused by corrupted or damaged QBW.INI data files.

2. Problems with Graphics Cards: It's possible that the QuickBooks experience is being affected by graphics card damage.

3. Incorrect Screen Resolution: The black-and-white issue may happen if the screen resolution isn't adjusted to QuickBooks' required specifications.

Recommended to Read:- Why my QuickBooks Closes Unexpectedly?

The Solutions to Fix QuickBooks Black and White Screen Issue

As now the causes have been understood, let’s explore the solutions.

Solution 1 - Open the QuickBooks Tools Hub and select Quick Fix My Program

QuickBooks Tool Hub provides several tools to address common problems with QuickBooks Desktop.

Intuit recommends having Windows 10 and 64-bit as a minimum system requirement.

Step 1 - Get the QuickBooks Tool Hub downloaded

1. Close the QuickBooks.

2. Visit https://quickbooks.intuit.com (the official Intuit website).

3. Look for the link to download the QuickBooks Tool Hub (Get the most recent version).

4. Open QuickBooksToolHub.exe, the downloaded file.

Step 2 - Installing the QuickBooks Diagnostic Tool

1. Double-click on the QuickBooksToolHub.exe to begin the installation process.

2. During the installation procedure, follow the on-screen instructions.

3. Accept the Terms and Conditions.

4. To access the tool hub after installation, just double-click.

Step 3: Start the Quick Fix My Program Tool.

1. Launch the Tool Hub.

2. Search for and select Program problems from the different tools available.

3. Click on Quick Fix My Program.

4. After QuickBooks Desktop launches, open the data file.

Move to the next solution if the issue persists.

Solution 2 - Update the video card drivers to the latest recent version

1. Press the Windows key + R on the keyboard to open the Run command.

2. Type "dxdiag" into the search field and hit Enter.

3. The DirectX Diagnostic Tool window will launch. The Display, Sound, Input, and System tabs will appear.

4. Select Display 1.

5. From the list that displays, take note of the Manufacturer/Model number.

6. Install the necessary modifications.

   1. nVidia

   2. ATI

   3. Intel

The comprehensive troubleshooting guide for the QuickBooks black-and-white screen issue is provided above. Apply it step-by-step to find a quick solution to your case. Nevertheless, if you still have problems with the given procedure for the QuickBooks Black and White Screen issue, ring us at +1-855-738-2784.