Effective methods against QuickBooks Connection Has Been Lost error

QuickBooks saves the business data of users in the form of data files on the computer. Users might panic when a QuickBooks Connection Has Been Lost error message appears while accessing the company files. If you also encounter this error message on your QB, keep reading the blog further to learn why the issue develops and practical ways to remove it from your system.

Feel free to contact our QB support team at +1-855-738-2784 to rectify the issue quickly.

Reasons for the QB connection loss issue

You’ll be welcomed by this error message when QuickBooks cannot establish a connection with the company file. The following conditions are responsible for issues while tracing a path to the company file-

The company file doesn’t exist in its default location specified in QuickBooks.
You use a non-admin Windows account or QuickBooks doesn’t have the folder permissions to access the data file.
QuickBooks functions are blocked by the Windows firewall, leading to problems while connecting with the data file.

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Methods to remove the QuickBooks connection to server has been lost message

You cannot update your company file data or host the company file after this error message develops on your QuickBooks. The techniques to help you eliminate the issue are mentioned below in detail-

Solution 1- Find your data file and transfer it to its default location

QuickBooks displays this error message when it fails to access the company file due to its incorrect location mentioned in the software. This happens if you move the company file from its default location and store it in a different location on your system. Whenever you try opening the file in QB, the software searches the file in its default location, and the error message comes up when the file is missing. This message can also appear if QB fails to access the company file folder due to a non-admin Windows account. You can resolve the issue by changing the data file location as mentioned below-

Single-tap on the search panel on your taskbar and fill in your data file name.
Go to the file’s location and right-click on it.
Select the Copy option and go to C: Users\Public\PublicDocuments\Intuit\QuickBooksXX\CompanyFiles on a file explorer.
Paste the data file in this location and try opening it in your QuickBooks.

If the error message comes up after moving the company file to its default location, move to the next solution.

Solution 2- Launch your QBDT application in Admin mode

QuickBooks can also fall prey to this data file issue if it fails to access the company file due to insufficient folder permissions or Windows Firewall restrictions. You can tackle the problem by assigning admin rights to QB, which helps it bypass the restrictions. Use these steps-

Go to the QB folder using the file explorer and look for the application’s launch icon.
Right-click QuickBooks.exe and select the Properties option.
Move to the Compatibility tab and mark the Run this program as Administrator checkbox.

Conclusion

This blog thoroughly explains why the QuickBooks Connection Has Been Lost error message blocks you from accessing the data file. The blog also consists of effective techniques against the error, and we hope you use them on your system to prevent the data file issue from developing again.

Talk to our QB support team at +1-855-738-2784 if you still have any doubts about the issue.

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