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  • Writer's pictureKim Watson

Doable fixes if your QuickBooks Crashes When Opening Company File


QuickBooks Crashes When Opening Company File
QuickBooks Crashes When Opening Company File

QuickBooks company files are a record of financial data of the user’s business and are critical for precise accounting in the software. Many users around the world have reported that their QuickBooks Crashes When Opening Company File. If your QB develops a similar issue, keep reading the blog to understand why the error develops and the applicable methods to get rid of it.

Approach our QB support team at +1-855-738-2784 for troubleshooting directions to counter the error.

Why QuickBooks malfunctions when opening a data file?

You might have experienced that your QB malfunctions and crashes when you try opening a data file on your computer. The primary reasons for the QB malfunction while opening a data file are mentioned below-

  • The company file is severely damaged and generates issues when QuickBooks tries to process the file.

  • The company file contains invalid symbols or characters that aren’t allowed by the UNC.

  • QuickBooks functions are blocked due to a non-admin Windows account, and the software crashes when it fails to access the company file.



Easy methods to remove the QB error

You cannot work on your company file data or use the financial records until you take the necessary actions to eliminate the error. The methods to quickly terminate the error from your system are described below-


Solution 1- Repair your company file with the File Doctor tool before opening it in QB

QuickBooks can face trouble accessing your financial records if the company file gets damaged and fails to run on your system. The company file can get damaged due to data corruption in the HDD or if a virus attacks your system data. This makes the file unreadable for QB, and the software crashes when it fails to process the file. You can easily terminate the issue by repairing the company file and rerunning it on your QB. The QB tool hub will help you in fixing the file as shown in the following steps-

  1. Go to the QB’s official website and visit the Downloads & Updates page.

  2. Enter your QB product and download the latest version of the QB tool hub on your computer.

  3. Launch the QB tool hub application and select the Company file issues at the top.

  4. Click the Run QuickBooks File Doctor tool option and tap Browse to locate your data file.

  5. Enter your QB admin details if required, and let the tool repair the company file.

If QB crashes after the company file is completely repaired, move to the next solution.



Solution 2- Erase invalid characters from the company file name

Your QB can also fall prey to issues while opening a company file if the file name contains invalid characters or symbols in its name. You’ll have to rename the data file to ensure its name doesn’t cause any problems in the future. Use these steps-

  1. Go to the company file location using a file explorer and right-click on the file.

  2. Select the Rename option and erase invalid symbols like <, >, %, @, etc. from the file name.

  3. Save the file and reopen your QB.


Conclusion

This blog describes why your QuickBooks Crashes When Opening Company File and the methods you can use to terminate the problem. We hope the blog is informative and helps you eliminate the company file issue from your QB.

Talk to our QB support team at +1-855-738-2784 if you face problems using the solutions.


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