QuickBooks has the best interface among all the other accounting software for the user’s convenience. Unfortunately, issues like QuickBooks not responding after login or crashing abruptly can sometimes trouble the users. If your QB also turns unresponsive, take the help of this blog to find out the reasons and precise ways to fix it.
Rectify the error quickly with the assistance of our QB support team at +1-855-738-2784.
Read why you encounter QuickBooks has stopped working issue
QuickBooks sometimes lags or stops responding to your commands after you sign in to the data file. QB might turn unresponsive if the following conditions occur on your computer-
The QBWUSER.ini file gets damaged, and QuickBooks fails to access the file during launch.
You recently downloaded the QB updates, and the software hasn’t been activated.
QuickBooks cannot run properly due to damaged program files or technical snags that develop randomly.
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Perfect techniques to counter QuickBooks has stopped working or not responding error
It becomes inconvenient to utilize QuickBooks when it starts lagging and delaying the execution of commands. This can affect your business, and we advise you to apply the following techniques to eliminate this issue quickly-
Solution 1- Relaunch QuickBooks after mending the QBWUSER.ini file
QuickBooks has many program files that run in the background to ensure the software runs and performs its functions smoothly. QBWUSER.ini file stores the user information, and QB processes the file during launch for authentication. If the file fails to run due to damage or QB fails to access it due to a broken file path, you might experience a lag in the accounting tasks. The software can also turn completely unresponsive and freeze during accounting tasks. You must apply the following steps to recreate the QBWUSER.ini file-
Open the file explorer and go to C:\Users\Username\ProgramData\Intuit\QuickBooks20XX.
Right-click the QBWUSER.ini file stored inside and tap Rename in the list.
Add ‘.OLD’ to the file name and save it as ‘QBWUSER.ini.old’ on your computer.
Launch your QB again and perform the task that earlier caused the software to turn unresponsive.
If the issue persists after recreating the QBWUSER.ini file, move to the next solution.
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Solution 2- Activate your QB Desktop application
QuickBooks can also face problems performing accounting tasks if it isn’t activated after a recent update. The software might take longer than normal to execute the commands or completely turn unresponsive when it can’t connect to the Intuit servers. You can easily tackle the issues by activating your QB Desktop using the steps below-
Launch your QB Desktop and go to the File menu.
Select Utilities in the list and select Stop Hosting Multi-user Access.
Open the QB’s Help menu and click Activate QuickBooks Desktop.
Enter the details asked by the software and follow the screen instructions to activate your QB Desktop.
Relaunch QBDT when you receive a notification that the software has been activated.
Conclusion
This blog provides the potential reasons for QuickBooks not responding after login on your system. The actions you can take against this error are discussed in the blog, and we hope you apply them to run QB without any interruptions.
Consult our QB support team at +1-855-738-2784 if you still have any remaining doubts about the issue.
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