top of page
Search
Writer's pictureKim Watson

Can’t open QuickBooks Company file Error: Troubleshoot guide


Can’t open the QuickBooks Company file

When a file is accessed by any workstation and can’t be accessed by any other workstations, then it throws an error Can’t open QuickBooks Company file. It states that it might be used by any other user. Several methods are present to fix this issue, and we have talked about some of them in this blog. When a company file doesn’t open, or QuickBooks keeps closing, then it may be the symptom of a QuickBooks unrecoverable error.

This blog holds expert-proven solutions that are easy to implement. First, read the blog completely and fix your issues carefully.

If you need any assistance, don’t feel nervous about reaching out to us. Our experts are experienced and will immediately provide you with a solution. To contact us, give a ring to 1.855.738.2784.

Reasons causing Can’t open QuickBooks Company file

  1. The company file was damaged when it was used last time.

  2. Due to corrupt hard drive file storage.

  3. The location and extension of the file are creating problems.

  4. Conflict in *QBW.tlg.file.

  5. Trying to open company files with outdated QuickBooks.

  6. Issue with Reports in the file.


Three easy-to-perform solutions for Can’t open QuickBooks Company File Error

Three methods exist to solve the Can’t open QuickBooks Company file error. Go through them once and try to implement them:


Solution 1: Update QuickBooks and check your file type

  1. First, You need to update the QuickBooks desktop to the latest version.

  2. The file you are trying to open should be a company file (.QBW), not a backup (QBB) or portable file (QBM).

  3. Ensure the file is not compressed or encrypted:

  4. When you right-click on the company file, select properties.

  5. Click Advanced.

  6. Compress and Encrypt checkboxes should be clear.

  7. Click OK.



Solution 2: Don’t save the desktop when you close QuickBooks

  1. Open QuickBooks Desktop.

  2. Choose the company file from the No Company Open option. 

  3. From the keyboard, press ALT, hold it, and select Open; don’t ALT until the file is opened. If you can sign in using QuickBooks, leave the ALT and enter the password. Again, press and hold ALT and click OK

While closing preferences, go and turn off the Save the Desktop option only if your company is opened. 

  1. Move ahead to the Edit option and click Preferences.

  2. Choose Desktop View.

  3. Find and click Don't save the Desktop option and then click OK.

  4. Close your QuickBooks, reopen it, and launch the company file.


Solution 3: Turn off hosting on your workstations

Follow the below steps to turn off hosting on your workstations:

  1. Launch QuickBooks on any of the workstations.

  2. Move to the File and select Utilities.

  3. If the Host to multi-user option is visible, jump to next because there is no problem in this workstation.

  4. If the Stop Hosting Multi-User Access appears, click on it.

  5. All the steps should be repeated for all the workstations.


Conclusion

The summary of this segment can be considered that this error occurred due to many reasons, such as The company file was damaged when it was used last time, Due to corrupt hard drive file storage, The location and extension of the file creating problems, and Conflict in *QBW.tlg.file. We have come up with different solutions to cope with this error. If you read them carefully before implementing them, you will be able to fix your issue. If you don’t want to do that manually and are thinking of professional guidance, we are just a call away.

Recent Posts

See All

Comments


bottom of page